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Two Factor Authentication: LastPass Authenticator User Guide

Learn how to enable Two Factor authentication using LastPass

Updated over 2 months ago

Step 1: Access My Account Settings

  1. Log in to your Suralink account.

  2. Click My Account in the page footer.

  3. Select Two-factor from the left-hand navigation menu.

Step 2: Install LastPass Authenticator

  1. Open the App Store (iOS) or Google Play Store (Android) on your mobile device.

  2. Search for and install LastPass Authenticator. Currently, the logo looks like this:

  3. In Suralink, click Next Step to proceed.

Step 3: Pair Your Device

  1. Open the LastPass app and select Add account, then tap Scan QR Code.

  2. Scan the QR code displayed on the Suralink page.

    1. Note: If the camera fails, select "Enter code manually instead" on Suralink.

  3. Once the app displays a green success screen, click Next Step on Suralink.

Step 4: Verify and Complete

  1. Locate the 6-digit code now appearing in LastPass Authenticator.

  2. Enter this code into the Passcode field on Suralink.

  3. Click Complete authentication.

  4. A confirmation message "Two-factor enabled successfully!" will appear.

    1. You should not click on the re-pair or disable buttons at this time.


Managing Your 2FA

  • Standard Login: After entering your password, you will be prompted for a one-time code from LastPass.

  • Trusted Devices: Check Remember this device for 30 days to reduce prompt frequency on secure hardware.

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