Step 1: Access My Account Settings
Log in to your Suralink account.
Click My Account in the page footer.
Select Two-factor from the left-hand navigation menu.
Step 2: Install Authenticator App
Open the App Store (iOS) or Google Play Store (Android) on your mobile device.
Search for and install Google Authenticator.
Note: The current logo is a multi-colored star/asterisk shape.
In Suralink, click Next Step to proceed.
Step 3: Pair Your Device
Open Google Authenticator and tap the multi-colored "+" icon at the bottom-right.
Select Scan a QR code.
Scan the QR code displayed on your Suralink page.
Note: If you cannot scan, you may select "Enter code manually instead".
Once scanned, click Next Step on Suralink.
Step 4: Verify and Complete
Locate the 6-digit code for the "Suralink" entry now appearing in your Google Authenticator app.
Enter this code into the Passcode field on Suralink.
Click Complete authentication.
A confirmation message "Two-factor enabled successfully!" will appear.
You should not click on the re-pair or disable buttons at this time.
Managing Your 2FA
Standard Login: After entering your credentials, you must provide the one-time code generated by Google Authenticator.
Trusted Devices: You may select Remember this device for 30 days to streamline future logins.