Step 1: Access My Account Settings
Log in to your Suralink account.
Click My Account in the page footer.
Select Two-factor from the left-hand navigation menu.
Step 2: Install Authenticator App
Open the App Store (iOS) or Google Play Store (Android) on your mobile device.
Search for and install DUO Mobile. The current logo looks like this:
In Suralink, click Next Step to proceed.
Step 3: Pair Your Device
Open Duo Mobile and select Use a QR code.
Scan the QR code displayed on the Suralink page.
Note: If you cannot scan, you may select "Enter code manually instead".
Name your account (e.g., "Suralink") in the Duo app and tap Save.
On Suralink, click Next Step located under the QR code.
Step 4: Verify and Complete
Locate the 6-digit code now appearing in Duo Mobile.
Enter this code into the Passcode field on Suralink.
Click Complete authentication.
A confirmation message "Two-factor enabled successfully!" will appear.
You should not click on the re-pair or disable buttons at this time.
Managing Your 2FA
Standard Login: After entering your credentials, you must provide the one-time code generated by Google Authenticator.
Trusted Devices: You may select Remember this device for 30 days to streamline future logins.