What is two-factor authentication?
Two-factor authentication is a security process that provides an additional layer
of protection for your account beyond just a username and password. This is
done by requiring users to provide an additional factor/method to verify their
identity.
What additional factor/method does Suralink use?
Suralink utilizes mobile authentication using authenticator apps on your mobile
device. Suralink supports Microsoft Authenticator, LastPass, Microsoft, Duo, and
Authy.
How to set up two-factor authentication via MicrosoftAuthenticator:
1. Log in to Suralink and select My Account in the footer of the page
2. On the left side of the page, select “Two-factor”
3. Search in the App Store (iPhone) or Play Store (Android) for “Microsoft Authenticator” and select to install the app. Currently, the logo looks like this.
4. Follow any on-screen instructions to set up Microsoft Authenticator on your device.
5. Click “Add account” and select “Work or school account” and “Scan a QR code”
6. In Suralink, click “Next Step.”
7. Scan the QR code from your Suralink page.
8. Microsoft Authenticator will now have a Suralink entry that you can click into to access a 6-digit code.
9. Back in Suralink, click “Next Step”
10. Enter the code that Microsoft Authenticator is generating into the box and click “Complete authentication”
11. You will receive a green message telling you the authenticator was set up successfully.
12. When logging into Suralink, you will now be prompted to provide a 6-digit passcode after entering your username and password. Enter the code generated by the authenticator.